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While VIP managers welcomed AI for prioritising their workload, the report suggested they remained cautious about delegating a final judgment to opaque automated systems.
The report’s authors noted that VIP managers “are not asking to be replaced” but desire tools that assist by triaging and pointing out priority players, while humans maintain relationship control and make final decisions.
Respondents identified several priorities for improving VIP operations. These included an integrated system combining player data, communication history and task management.
About True Kult
Global operator Bet365 has confirmed plans to cut around 340 jobs in response to increased regulatory and tax-related costs.
The job cuts, which represent approximately 3% of Bet365’s workforce, will be made across the company’s offices in Stoke-on-Trent, Malta and Gibraltar.
Bet365 attributed the job cuts to a “highly competitive trading environment, plus increased regulatory and tax-related costs”.
About True Kult
That project also introduced a high-limit slot area with 120 machines and a new bar.
With the latest construction now around the halfway mark, the southwest Las Vegas property is preparing for another significant increase in gaming, dining, and entertainment space when the project is completed next year.
In the meantime, Durango Casino & Resort continues to reward players with huge jackpots from popular games like Panda Magic, one of the Dragon Link slot machines available at the High Limit slot room.
